Photo credit: Sony Two pieces of bad news for PlayStation owners: In the past few days, multiple PlayStation users have complained that their PlayStation Network (PSN) accounts have been hacked. To request a refund for Games, DLC, Add-ons content, please contact PlayStation® support. Read PlayStation™Store Cancellation Policy PlayStation® Refunds for Pre-ordered Digital Content A pre-order refers to any purchase of digital content made from PlayStation™Store before the content release date.
PlayStation Support Number, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number – Need to get in touch with PS4 tech support, PlayStation support or with PS4 customer service or PS5 customer service? Got a problem with your PS5, PS4, PS3, Vita or PlayStation VR headset? We’ve got the PlayStation support number for PS4 tech support for you right here.
Its always sunny seasons. Whether you’re having problems getting online to the PlayStation Network, your games are locked or your PS4 is broken, then the first thing you should do is make sure you check online. There are many solutions out there from players who have had the same problems, but if you’re still having not luck here’s how you get in touch with Sony PlayStation in the UK and US.
Unfortunately, PlayStation Customer Service isn’t a 24/7 service, but you can get in touch by sending a message to the PlayStation Support email address or phoning the PlayStation Support number. Here are all the details you need:
PS4 Support Number For Tech Support
How To Contact PlayStation Customer Service Support:
UK PlayStation Support For PS4, PS5
Opening times: Monday-Saturday 10.30am- 7.30pm BST
The UK also has excellent support on Twitter, with a team who responds quickly to your questions. Just tweet @AskPS_UK between 9.00-23.00 Mon- Sun
Or, you can email the team at: [email protected]
US PlayStation Support For PS4, PS5
Opening times: Monday-Friday 8:00AM – 8:00PM PST
There’s also the opportunity to Live Chat with customer service at this link: https://scea.secure.force.com/PreChatEnglishForm/
Or contact customer service via Twitter: @AskPlayStation
If you’re looking for answers to any issue you might have with your PlayStation hardware or software, you can often find what you’re looking for on the PlayStation forums, or the PlayStation Support site where you can enter your query and find solutions quickly.
When PS5releases in 2020, we would also expect those same channels to be available when customers want to get in contact with Sony regarding its next-generation PlayStation, too.
Good luck – and by all means let us know in the comments below what your experiences are when dealing with PlayStation support through the previously mentioned channels!
More PS4 GuidesMore PS5 Guides
Shopping GuideHow to Shop![]()
Shopping at PlayStation Gear is easy. You can place orders online in a secure environment. We use the most advanced encryption technology available. Click on login and register if you are a new customer and just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.
To make a selection, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.
You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.
Inventory Availability
When placing your order online, you will see one of the following inventory status comments for each product with its availability. Please see below for descriptions for each.
Sizing Chart
Ordering & Payment OptionsOnline Ordering
Purchases can be made via VISA, MasterCard or AMEX.
Sales Tax
We are required by law to collect applicable state tax on all purchases shipped to AL, AZ, AR, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NM, NV, NH, NJ, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
Shipping InformationDomestic Shipping
Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order.
If you have any questions about expedited shipping and processing, please call customer service at 888-509-3250 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.).
International Shipping
International shipping is currently available to Belize, Bolivia, Canada, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, and Uruguay. Standard International Delivery requires the consignee/customer to pay duty & taxes and brokerage fees mandated by the Government for which the shipment is received. Please check with your local agency for details on estimated fees. BDA is not responsible for duties and taxes. The customer is responsible for these destination fees. If an international package is refused for any reason, we will not refund the customer for the merchandise nor shipping & handling charges. BDA does not pay for return shipping when the package is abandoned internationally.
Les livraisons internationales sont actuellement disponibles pour le Bélize, la Bolivie, le Canada, le Chili, la Colombie, le Costa Rica, l'Équateur, le Salvador, le Guatemala, la Guyane, le Honduras, le Mexique, le Nicaragua, le Panama, le Paraguay, le Pérou, le Suriname, et l'Uruguay. La livraison internationale standard exige que le destinataire/client paie les droits et taxes et les frais de courtage exigés par le gouvernement pour la livraison de la marchandise. Veuillez vérifier auprès de votre agence locale pour obtenir des détails sur l'estimation des frais. BDA n'est pas responsable des droits et taxes. Ces frais de destination sont assumés par le client. Si un colis international est refusé pour quelque raison que ce soit, nous ne rembourserons pas le client pour la marchandise ni les frais de livraison et de manutention. BDA ne paie pas les frais de retour lorsque le colis est abandonné à l'étranger. Parallels linux vm.
Actualmente, los envíos internacionales están disponibles hacia Belice, Bolivia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guyana, Honduras, México, Nicaragua, Panamá, Paraguay, Perú, Surinam y Uruguay. El envío internacional estándar requiere que el destinatario/cliente pague aranceles e impuestos y los gastos de corretaje establecidos por el gobierno del país en el que se recibe el envío. Consulte su agencia local para obtener detalles sobre los gastos estimados. BDA no es responsable por aranceles e impuestos. El cliente es responsable por los gastos de destino. Si un paquete internacional se rechaza por cualquier motivo, no le reembolsaremos al cliente la mercadería ni los gastos de envío y manipulación. BDA no paga envíos de retorno cuando el paquete se abandona internacionalmente.
Free Shipping
Free shipping is valid on orders of $50 or more shipped to a single U.S. address, after promotions and discounts are applied. Gift cards, shipping, and taxes do not qualify toward the minimum purchase requirement. Eligible customers must select this option during checkout in order to receive free shipping. This offer is only available for economy shipping. Additional rates apply for expedited shipping options. Free shipping is only available for street addresses within the United States. Delivery to AK, HI, and APO/FPO addresses may take longer. US territories are not eligible for free shipping. Offer and delivery times are subject to change without notice.
Customer SupportMy Playstation Support
Our customer service representatives are available to answer your questions.
Hours of Operation: Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
Toll free phone number: 888-509-3250
Custom Orders: 888-509-3250
Call Playstation Store Support Chat
Email:[email protected]
We appreciate your business and hope that you will visit the PlayStation Gear again in the near future.
Satisfaction Guarantee
If you are not completely satisfied with your purchase for any reason, return the merchandise within 30 days of receipt for exchange or refund. Refer to the Packing Slip for Returns & Exchanges instructions (included with your shipment) or call 888-509-3250 for details. For all customer choice returns, a 10% re-stocking fee will apply.
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